Testimonials from spas, salons and clients


“I heard about Phâro and sugaring from a fellow beauty therapist during skincare training. Her comments were that it was effective but also particularly good for facial and bikini waxing as the heat was less than that of normal waxing and also the sugaring technique adhered more to the hair and less to the skin, causing less trauma.

“This really hit a chord with me as fragile capillary skins often present themselves and any added trauma to the skin is something that I have wanted to limit as much as possible.

“Since taking on sugaring in my clinic I have had more success in obtaining more new clients than I have through any other forms of advertising or promotions. On asking clients how they found me, 90% have been due to their need to find someone in Christchurch who offers sugaring or for a more ‘natural’ alternative to hair removal.

“Even though a little training has been required in order to correctly perform the sugaring technique, it has been well worth it and I recommend other therapist get on board. There are so many clients that love sugaring, and they will source you out and be loyal if you offer this service!”

GINA TURNER, NaSa ITEC
BEAUTY THERAPIST & TECHNICAL TRAINER
BEAUTY AT TIFFANY’S
CHRISTCHURCH, NEW ZEALAND


“My first sugaring model was my sister and she’s got sensitive skin; only after I finished her brazilian she told me that she only wanted to support me but was thinking why did I choose her as a model as she hated the idea of getting a sticky gel brazilian, expecting lots of pain – she then confessed it was 50% less painful. She’s a Phâro addict since then. I also had a client almost falling asleep during a brazilian. It works really well for my mobile clients: clean, easy to heat up.”

CAMELIA IORDACHE
MOBILE BEAUTY THERAPIST
AUCKLAND, NEW ZEALAND


“One of my regular waxing clients who has always used strip wax for her legs for many years could not believe the difference with using Phâro Sugaring: ‘My legs felt so smooth I had less regrowth after just one leg wax’. I am so excited to do waxing on clients knowing that they are going to leave feeling and looking so fabulous, best waxing system I have used, I have been a therapist for 14 years now.”

KISAYNE BARBER
BEAUTY BASE
WELLSFORD, NEW ZEALAND


“I have been using Phâro sugar wax in my salon for 3 years now! It has been an amazing product to work with… my clients love it. I have clients that have come to me just because they know I use Phâro sugaring in my salon. As a therapist using Phâro sugar wax gives me confidence that my clients get great results have less pain & minimal regrowth. The sugar wax is so quick & easy to use which has dramatically cut down treatment times. I would definitely recommend this product to all salons.”

REBECCA YOUNG
ESSENTIALLY YOUNG
AUCKLAND, NEW ZEALAND


“This is one that a regular wax client of mine just gave today after her first sugar treatment last week: ‘My legs are still so smooth and moisturised and didn’t have any of the normal redness I have after a wax… and I have super sensitive pregnancy skin too. LOVED the Phâro Sugar wax’.”

MELISSA BROOKER JONES
MELISSA’S BEAUTY & TANNING ROOM
CHITTAWAY BAY, NSW, AUSTRALIA


“I have to say, I have recently become a Phâro therapist and decided it was time to use the product on myself so that I have an insight into how it feels for my clients. At the age of 45, I could only endure waxing the once, which I found sooo painful and literally left a puddle of anxiety sweat behind on the couchl!! Never to be repeated I then returned to the old razor and shave burns. The other night I asked my better half to give me a brazi and partly due to him being a total novice and half expecting excruitating pain, I winced before the strip was even pulled off! However, when he did finally pull off the first one… I said ‘was that it??!!’ Totally shocked at how little it hurt compared to my conventional wax treatment. I relaxed and allowed him to carry on with the whole area and to my surprise, 3 days later…. no irritation!! Result! Guess those irritating shave burns and my waxing phobia are a thing of the past! Well done Phâro!!”

MELENA RICHARDSON
ADELAIDE, SA, AUSTRALIA


“Hey lovely ladies, this is my first post and just wanted to rave a bit about Phâro. I have a client who I had been waxing for about a year prior to getting Phâro and despite her and I doing everything to help rid her of ingrown hairs on the inner thighs we had no luck, until Sugaring!! I have sugared her 5 times and she hasn’t had any ingrowns and the scars that were a result of them have dramatically reduced. The overall look of her skin is healthy and luminous and she just LOVES me!!! I just love the product and so do my clients.”

ELOISE DAWSON
IBEAUTY
GREENSBOROUGH, VIC, AUSTRALIA


“Lindy Terracall asked me to see a Beauty Editor that had been in touch with her about Sugaring. I went to see her trembling, lol. What an experience!

“The Editor seemed to like this product. She could definitely tell the difference between Sugar vs Wax. She mentioned how it felt different, ie: it felt very smooth afterwards, less painful and loved that you can wipe off any sticky residue.

“It’s great to see that Phâro is being recognised throughout Australia.

“So bring on the Beauty Expo, can’t wait to see what’s new:)”

GABRIELA MARENJAK
BODY RITUALS
MT GAVATT, BRISBANE, QLD, AUSTRALIA


“WOW it’s not even been a week yes but I have tested Phâro on my hairy hubby’s back, started brazillian on myself (ran outta time), done legs, my lip (first time ever) eyebrows. I’m very impressed! Very easy to use, NO AFTER PAIN on me or hubby he’s usually massively rashed up but smooth as a babies bum! I done my brazillian test usually I can’t wear underwear for 22-24 hrs. STRAIGHT AWAY! No lumps or bumps. The support network has been the best! I can feel Lots of passion from the Phâro ladies! CAN’T WAIT TO BUY EVERY PRODUCT!!!”

SARAH’S SMART NAILS
MARION, QLD, AUSTRALIA


“Completed another Phâro sugar wax training session yesterday as well as Brazilian waxing well done to Lucy for completing the training and thank you to her model! I’m very excited to be a trainer for this wonderful product. Glam beauty nails and training are pleased to be associated with Phâro sugaring we use the product in the salon and also train with the product. All the clients love Phâro sugar wax and the therapists I have trained so far also love the product…”

CAROLE CHARLES
GLAM BEAUTY
SOUTH YARRA, MELBOURNE, VIC, AUSTRALIA


“Love Phâro! I can’t believe how smooth my legs are!! I have never ever had smooth legs, even when I waxed. I would only have smooth legs when I shaved. Now my legs are as smooth as if I had shaved! Phâro is amazing & I have less hair! Keeps amazing me!

“Have to say it again….loooove Phâro! Did a clients legs today for the second time. First time was hard work, very dry skin & tough hair. Today, a breeze! She felt no pain, skin was beautiful & soft & she is so in love she will never go back to normal waxing! She will even attempt the underarms again after a previous bad experience. Gotta love that.”

KATRINA EDWARDS
SERENITY TOTAL BEAUTY SOLUTIONS
BUNBURY, WA, AUSTRALIA


“Hi everybody, I just wanted to say how unbelievably blessed I feel for finding Phâro (or it finding me!). We started using it about a year ago since I opened Karma Spa, and still, to this day I can’t believe the continual positive feedback we get from our customers. Everything this product stands for and promises is 100% spot on. My advice to anyone who’s new to it or even a few months into it: just keep on working with it, don’t be scared to try it on all types of hair & skin types – practice makes perfect. I’m so excited about the new products – can’t wait to try them! If I can help anyone with anything please yell, its great to share our experiences!”

BONITA MULLER BURKE
KARMA SPA
WYONG, NSW, AUSTRALIA


“I am getting so many clients in who are telling me how happy they are with the results of the Phâro Sugaring…..Yay! The reduction of hair growth is amazing and the hair that comes back is so much thinner! Love it when my treatments with the right products work!”

BEAUTY RESULTS
QLD, AUSTRALIA


“Super Nail & Beauty Ltd are the distributor that took on the Phâro Sugaring System for the UK and parts of Europe in September 2010. The reaction we have had from clients has been excellent, they cannot believe how gentle on the skin the sugaring is. From Spas and salons, what is important to them is the cleaning up (wax is so messy) but with Phâro you just need warm water. Also they love the luxurious feel and the fragrance of the Manuka Honey. In fact a great product for us to be able to distribute for the New Zealand company.”

CAROLYN SEARS
DIRECTOR
SUPER NAIL & BEAUTY LTD
LONDON, ENGLAND


“My name is Nicola Bale and I want to share my experience of the Phâro Sugaring System with you all. I am the biggest wimp ever when it comes to having waxing treatments done. Silly I know considering I am a qualified beauty therapist who carries out waxing everyday in the salon!!!! I only get waxed when I REALLY have to because of a couple of really bad waxing experiences that severely traumatized me.

“I was introduced to the Phâro Sugaring System by Supernail & Beauty Ltd, the main distributors in the UK for the Phâro system, with whom I work as a Nails Technology Educator. Given my experiences with waxing I was very wary with statements like ‘if you can wax you can sugar using the Phâro system’, or that with Phâro there was almost NO after pain, burning or redness of the skin. With some scepticism I attended the Olympia Beauty show this year with Supernail and met with Pauline the International Trainer for Phâro.

“I wasn’t however going to put my body on the line – no way! So I watched for a bit during the day – seeing all the results and hearing comment such as …Amazing, it doesn’t hurt, no redness and not sore. I was intrigued. Could this really be true? Finally I mustered up the courage and allowed Pauline to do a small patch on my forearm and they were right – NO PAIN, NO REDNESS, NO SORENESS!!!

“The biggest test of all was a couple of days later when I decided to brave it and allow Pauline to do my bikini line. All the anxieties of my waxing traumas came back and I had to brace myself as it was hard to get out of my head that it was not wax but sugar. The gel went on, I gritted my teeth and Pauline pulled it off. Nothing! I barely felt a thing.

“I now only offer my clients the Phâro Sugaring System as their hair removal method. Phâro is an absolute god send for bikinis and Brazilians as along with barely any pain and there is no stickiness left behind as with waxing. Best of all clean up is a breeze and only requires warm water.”

NICOLA BALE
BEAUTY THERAPIST
LONDON, ENGLAND


“There I was cooking up own batches of Sugar on my stove top at home after finding a simple recipe of sugar, lemon & water on youtube. I was so impressed with the simple result from my own batch that I started searching for a professional brand. That is when I discovered Phâro Sugaring Systems. I am a strong believer in supporting New Zealand products and was pleased to discover that the Phâro Sugaring System is made in New Zealand.

“I really wanted to know if Sugaring was up to 75% less painful for people, so I asked for volunteers to have one leg strip waxed and the other sugared. My volunteers where prepared to give their video testimonial for a free wax, their video comments where edited and uploaded in my own youtube sugaring testimonial video. I tested both strip wax and sugar on a range of people including first time waxers, seasoned waxers, sensitive skin sufferers & men with more coarse terminal hair. Not one person left my beauty cabin wanting to be strip waxed again – the word on everyones lips – SUGARING.

“Some people hadn’t heard of it, some people had, the commonality is that everyone leaves impressed after being sugared. The most rewarding experience from sugaring is being able to offer hair removal to people who normally can’t tolerate strip waxing due to sensitive skin. Clients are experiencing less histamine reaction, less ingrown hairs, nourished skin and without a doubt less pain.

“We are taught at Elite that our hygiene standards are to be impeccable; that means decanting the wax, cleaning all equipment, and removing the hard stuck on wax from the roller head with a citrus clean solution. The clean up time is lengthy, sticky and requires gloves to be worn to protect against the harsh citrus clean. As a student learning to strip wax I can’t count the amount of gloves I went through because I would place my hand where the wax was and end up with sticky gloves. The gloves can be cleaned off with teatree lotion but that’s more product, more money, more consumption. The clean up with Sugaring is simply water. Just that – water and a cloth! The roller heads are placed in a warm bowl of water and the Manuka Honey, which smells divine, just dissolves off. I then sterilize the heads and they are ready to use within half the time I would have spent citrus cleaning. The rest of my Sugaring equipment wipes off clean and so easily.

“I’d love to see the Phâro Sugaring System used in our Elite campuses and become part of our client night treatment selection. Sugaring is reasonably new in NZ with salon’s just starting to stock and offer the treatments, training student and offering Sugaring treatments at Elite would create an edge, more clients, and post graduate students with an extra skill to offer to a future employer.

“Lastly and most importantly the beauty industry needs more biodegradable products – welcome to sugaring. Be kind to our planet.”

JODY WICKSTEED
STUDENT
ELITE INTERNATIONAL BEAUTY THERAPY, WELLINGTON CAMPUS, NEW ZEALAND


“I have recently used the Phâro sugar wax on a client and she liked the fact that there was no sticky residue as it is water soluble. She also felt that her legs were smoother and liked the smell of the manuka honey one of the ingredients in the sugar wax.

“It is very easy to use and clean up after so I am definitely sold on this product and concept!”

BARBARA LOWE
BEAUTY TREATMENTS STUDENT
AORAKI POLYTECHNIC, ASHBURTON, NEW ZEALAND


“I had a look at the Phâro Sugar Wax because I was finding my existing hot wax extremely expensive. Eighty percent of my waxing is Brazilian. There is a lot a competition between salons as I have five beauty salons directly around me. So clients are always looking for the best deal. I had to get the cost of my Brazilians at least $15 cheaper than elsewhere without compromising on quality. Phâro was that wax that could do that for me. I can get at least 20 brazilian waxes per 700ml pot and each wax takes between 10 to 15 minutes in time. Since switching to Phâro sugaring my clients have noticed that their skin is far less irritated after a wax and the ingrown hairs have reduced significantly, on some people even stunted their hair growth. I love this product. I highly recommend this product to any salon wanting a safe, effective and efficient point of difference.”

JANINE GRAHAM
PEARL DAY SPA
WELLINGTON, NEW ZEALAND


“We walk into the room and the smell of honey takes over the whole taste and sense of smell that intrigues the mind body and soul. Anticipating what will happen in the next hour that has been specially marked on the calendar for the last month each of us counting the days down to when we can see and feel what sugaring is all about. We are greeted with a warm smile and a polite handshake as Pauline introduces herself to each of us and tells us how happy she is to meet the team. We start with an introduction of the product, which is explained in depth with all eyes and ears listening to every word that easily flows from this confident and passionate woman.

“The room is prepared with beautiful warming pots and easy to use rollers, Phâro has thought of everything even down to gloves, scissors, and a selection of wax that will be used during training. As we prepare our client and leave her to get comfortable we enter the room and are promptly told that sugaring is water-soluble and uses natural Manuka honey, we are amazed that something so natural can be so effective, as we get to see. Care is taken in the preparation of the skin no powder is needed and the application of the wax is totally something new to us. We apply the wax in the way we have been taught, which is met with a quick rectification for not been done the non ”sugaring way”. After the skin is soothed with a fantastic blend of botanicals in an easy to use spray bottle we leave our lovely client to redress and thank her for being part of an amazing experience. Phâro will become a long-standing force to be reckoned with in the waxing empire.

“The customer service is excellent and having such support from a supplier is one thing that will make Phâro sugaring go to the top and be an international name.”

MELISSA DE MEY
SENIOR THERAPIST


“I was treated me with a Brazilian using the Phâro brand and it’s been great, the growth of hair is slower and my skin is a lot less red. I haven’t been getting ingrown hairs, it’s quicker and a lot less painful. I also like that the product as it is water soluble so it’s not as sticky. I’ve been waxing for over 7 years and I would have no problems recommend to all my friends.”

HAYLEY ROBINSON (CLIENT)


“I highly recommend the sugaring system to anyone who has sensitive areas on their body which waxing may otherwise be used. My experience from sugaring was very positive and less painful then waxing , with the benefit of no ingrown hairs. For anyone who is looking for an alternative to waxing or shaving, sugaring provides an hygenic, less traumatic and effective way of managing those unwanted hairs. For women who are undertaking breast cancer treatment, this may be a safe alternative to waxing and shaving. Depending on the type of axillary surgery you have had, I recommend you speak to your surgeon or breast care nurse to see if this option is an appropriate one for you.”

CHERYL MACDONALD
CLINICAL NURSE SPECIALIST, BREAST CARE


“Totally awesome! I have been using Phâro Sugar for the past four months and haven’t looked back, and neither have my clients. All have commented that there is less discomfort, and less skin trauma, and no sticky feeling afterwards. And it uses natural products. With no need too for long heating times, I can use the time and money saved for that extra coffee in the mornings. How much better could it get.”

ALLAN WILLIAMS
THE REFINERY NZ LTD, WELLINGTON NZ


“I had just started my beauty therapy course and was introduced to Phâro Waxing through Pauline. From the day I was introduced to it I can honestly say as a student and someone who uses it on myself that I can highly recommend it. There is less redness in the area waxed and I have also now sugar waxed a few people and they report that their hair is taking longer to grow back than usual and have also noticed less ingrown hairs from this method of waxing. I plan to continue on using this product even after I have finished doing my course, I think it’s less painful, causes less redness and less ingrown hairs so you can’t go wrong with this product.”

RACHAEL
STUDENT, ELITE BEAUTY COLLEGE


“Please see my customer feedback on the Phâro Sugaring:

“Valerie – had a underarm hot wax treatment and the therapist that performed the treatment burnt my skin – the wax was applied too hot and skin was red and bleeding – after not had a wax treatment in the past three years I decided to try the sugaring system at Monique’s Beauty Boutique – what a difference – firstly the sugaring was warm on the skin not hot at all – the sugaring was applied and pull off quickly and not much pain.

“Vickie – have always had my eyebrows waxed until coming to Monique’s where I tried the sugaring gel which was warm on the skin and upon removal was not as sore and my eyes were not getting that usual sting when wax is applied, the best part was the redness was not too bright and not as long lasting.

“Gail – have always had my Brazilian done with hot wax which was always a bit hot and sometimes really sore on the skin – but since using the sugaring gel at Monique’s Brazilians are just a breeze…

“Cathy – having always wax my legs with wax was painful and the redness seemed to last forever – but since coming to Monique’s and using the sugaring gel it has been great where I noticed no pain at all which always used to make me flinch when using wax was the back of my legs behind the knees where the skin is pretty sensitive with the sugaring I did not feel the pain at all – great stuff this sugaring.”

MONIQUE’S BEAUTY BOUTIQUE
AUCKLAND, NEW ZEALAND


“I, Kevin, and my wife (Christine), are the owners of Khoi Nail Spa in Orewa.

“Our salon has been using the Phâro Salon Sugaring System since July 2009. We have a lot of excellent feedback from our clients. They keep coming back to our salon for sugar waxing. The most popular services in our Nail Spa for Phâro Salon Sugaring are eyebrows,upper lip, full face, full arms, full legs, bikini lines…..

“Since using Phâro Sugaring, our salon seems to be more successful and well-known.

“Thanks again for supplying wonderful beauty products.”

KEVIN AND CHRISTINE
KHOI NAIL SPA
OREWA, AUCKLAND, NEW ZEALAND